Scott Bachrach

October 13-14th

8:00 AM – 5:00PM (each day)

$0.00
Valued at $2,495 but cost is FREE to you!

Exclusive SmartHome 2-Day Training On the House!

Receive advance hands-on training on ETA’s RESI: Residential Electronics Systems Integrator Certification Program.

The RESI training will touch upon pre-wiring for home theater and telecommunications equipment interconnection. Attendees will install network wiring for antenna, satellite, cable TV, wireless broadband equipment, audio/video entertainment and computer equipment. Participants will obtain the skills required for low voltage wiring, training and installation.
Information for each of the five (5) RESI Endorsements will also be included:

• Audio - Video - Consumer Electronics
• Computer Networking
• Closed Circuit TV
• Security - Surveillance
• Environmental Control

Don Huston

October 12-13th

8:00 AM – 5:00PM (each day)

2-Day Training Course
$450
(Savings of 55%)

Field technicians, engineers, and communication system operators all work toward the same goal - keeping their systems operating and their customers satisfied! Communication networks are experiencing unparalleled change and growth, and with that growth the need for trained technicians and engineers as well as managers, operators and owners becomes critical.  Line and Antenna Sweeping enables, educates those positions to quickly asses coaxial feed line and antenna systems for overall health, performance and reliability.  Quickly find the faults that will compromise any system using a Frequency Domain Reflectometer and make the necessary repairs to keep the system up and operational.  Topics covered will include basic RF theory, site overview and operation, equipment set-up and use, test and measurement of feed line and antenna system characteristics, and documentation and report analysis. The course is designed to accommodate user‘s across a variety of applications and with backgrounds from novice to seasoned engineer.  Much of the training centers on a practical, real-world approach to line sweeping and distance to fault measurement. Class time will include hands-on use of the Bird Site Analyzer® or Anritsu Site Master® with actual equipment that would be installed on site. Troubleshooting and distance to fault measurement will be used to find faulty and failed equipment.

Day 1
Morning session
Introduction to the Site Analyzer® and Site Master®
            Models and features
            Applications for specific models
Radio frequency basics
            Use of radio carriers
                        Transmission lines
                        Connectors, clamps, and weatherproofing
            Losses in systems
                        Return loss
                        Insertion loss
Line sweeping applications
            Line sweeping explanation
            Line sweeping techniques
            Installation and periodic maintenance
Lunch
Afternoon session
Review of morning session
Applications
            Buzzwords
            Technology
Comparison with similar products
Hands-on experience
            Button-ology
            Use of field equipment and products
Troubleshooting techniques
            Distance to Fault techniques
            Return Loss and Insertion Loss
Review and Q&A session

Day 2
Morning session
Review of Day 1
Software and report production
Interpreting and saving test results/sweeps
Diagnosing and correcting faults
Additional hands-on experience
Lunch
Afternoon session
Review of all materials
Q&A session
Advanced information and lab time
Competency testing

This is an important training course and examination for those who are managers, owners or department heads of service businesses. Several of the topics covered throughout the course include:

• Manager Responsibilities and Objectives
• Staff Integrity
• Morals
• Ethics
• Personality
• Types
• Personnel Profiles
• Job Descriptions
• Team Building
• Employee Motivation
• Training
• Hiring and Employment Laws
• Employee Compensation Systems
• Customer Relations Policies and Skills
• Service Policies and Procedures
• Service/Production Area Development
• Test Equipment Needs and Procurement
• Financial Management
• Parts Department Management
• Warranties and Risk of Liability
• Contract Negotiation
• Vehicle Procurement and Maintenance
• Advertising and Marketing
• Licensing and Certifications
• Association Memberships/Involvement
• Legal Responsibilities
• Quality Systems
• Security
• Safety/OSHA
• Project Management

The training will be offered in two sessions (Part I and Part II) throughout the conference. Upon completion of the second session, the CSM examination will be offered. A score of 75% or higher earns the examinee the accredited certification and designation of CSM.

The Customer Service Specialist (CSS) is a certification that validates one's interpersonal and business skills. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are:

• Safety
• Ethics
• Respect
• Teamwork
• Communication
• Telephone & E-mail Techniques
• Problem Solving \
• Interpersonal Relationships
• Sales, Marketing, & Customer Service

Attendees will receive the CSS Study Guide-FREE as part of the training course. The training will be offered in two sessions (Part I and Part II) throughout the conference. Upon completion of the second session, the CSS examination will be offered. A score of 75% or higher earns the examinee the accredited certification and designation of CSS.

Course Objective: To provide a practical understanding of fiber optic communication systems and to teach the latest in fiber optic technology. Learn how to design, install, test, and maintain optical fiber networks.

Course Level: Introductory to intermediate. Beginners to experienced fiber technicians find the class beneficial.

*There is an additional cost for certification examination.

For more information on what this course will cover visit the Light Brigade website or open this document.